I have a complaint about a bus service, who should I contact?

Traveline Cymru do not operate any services, we just provide route and timetable information for the services that do run.  If you have a complaint about a particular service, please contact the operator.  Links to the operators website can be found in the Useful Links section of our website.

You can also contact the Wales office of Bus Users UK on wales@bususers.org.